xperience

Xperience is the control and process management support tool that evolves with your organization, creating business-oriented applications

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THE PLATFORM

XPERIENCE SOFTWARE

Xperience is the software that allows you to quickly create and customize your organization’s daily processes and workflows while helping management control, manage and monitor operations, processes and people.
 The platform allows you to define business processes, digitize them and encapsulate them within a software application equipped with all the necessary interfaces for users and departments in your organization.

CONTROL YOUR BUSINESS ACTIVITIES THANKS TO XPERIENCE’S PRECONFIGURED PROCESSES

Digitize your business

Rely on Xperience to improve workflows, unify data, and streamline operations, increasing productivity and delivering superior customer experiences.
 It enhances communication between resources and speeds the exchange of information between teams, minimizing errors.
 With Xperience you can manage, customize, and design business processes, or even automate them to streamline and make operations more agile and less time-consuming.

THE STRENGTHS OF XPERIENCE

In complex organizations, the know-how consolidated over the years and the information circulating grow so much that they require effective, real-time control and coordination of intra- and inter-company activities and processes.
 In this context, the main benefits of adopting Xperience are of 3 types:

SIMPLIFICATION

Eliminating old solutions helps companies simplify their technology portfolio, reducing costs by up to 50 percent when using automated workflows.

OPTIMIZATION

By automating workflows, employees can free themselves from repetitive tasks to focus instead on innovative projects that help the company grow.

COLLABORATION

Workflow automation improves collaboration by providing simplified design tools that allow different teams
to be involved in the same process seamlessly.

IT Service Management
IT Service Management
Manage and organize all processes related to IT Service Management (Incident, Problem, Change, Configuration, Service Level), measuring and analyzing performance to evaluate effectiveness and support decision-making processes.
Maintenance
Maintenance
Is the solution for managing maintenance processes. It’s focused on asset management, materials, and spare parts in maintenance processes. It is the ideal tool for activities related to plants
Customer Care
Customer Care
Xperience Customer Care automates and centralizes the management of processes related to support and assistance: Customer Care, After-sales, Product Support, Technical, Commercial, Administrative, and Management Assistance.
Facility Management
Facility Management
Xperience Facility Management is a dynamic, configurable, and scalable solution designed to manage processes related to support services and maintenance of buildings and facilities. Manage processes, procedures, roles, documentation, track and report on activities carried out by internal operators and third parties.
Access Management
Access Management
Access Management simplifies the management of digital identities, allowing you to control users and permissions within your company's IT system. It optimizes Availability and Security Management processes, supports and optimizes processes related to registration and management of user identities and their permissions and authorizations.
Privacy & GDPR
Privacy & GDPR
Privacy and GDPR Like the other Xperience Solutions, Privacy and GDPR is a cdynamic, configurable, and scalable module. Xperience GDPR is a complete and powerful tool, able to implement the real concept of Accountability in compliance with the processing of personal data
HR & Remote Working
HR & Remote Working
Xperience HR and Remote Working is the perfect solution for managing all processes related to HR organization. Through activity monitoring and competency assessments, the HR department contributes to the consolidation of the company and the achievement of goals.
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IT Service Management
IT Service Management
Xperience ITSM manage and organize all processes related to IT Service Management (Incident, Problem, Change, Configuration, Service Level), measuring and analyzing performance to evaluate effectiveness and support decision-making processes.
Maintenance
Maintenance
Xperience Maintenance is the solution for managing maintenance processes. It’s focused on asset management, materials, and spare parts in maintenance processes. It is the ideal tool for activities related to plants
Customer Care
Customer Care
Xperience Customer Care automates and centralizes the management of processes related to support and assistance: Customer Care, After-sales, Product Support, Technical, Commercial, Administrative, and Management Assistance.
Facility Management
Facility Management
Xperience Facility Management is a dynamic, configurable, and scalable solution designed to manage processes related to support services and maintenance of buildings and facilities. Manage processes, procedures, roles, documentation, track and report on activities carried out by internal operators and third parties.
Access Management
Access Management
Access Management simplifies the management of digital identities, allowing you to control users and permissions within your company's IT system. It optimizes Availability and Security Management processes, supports and optimizes processes related to registration and management of user identities and their permissions and authorizations.
Privacy & GDPR
Privacy & GDPR
Privacy and GDPR Like the other Xperience Solutions, Privacy and GDPR is a cdynamic, configurable, and scalable module. Xperience GDPR is a complete and powerful tool, able to implement the real concept of Accountability in compliance with the processing of personal data
HR & Remote Working
HR & Remote Working
Xperience HR and Remote Working is the perfect solution for managing all processes related to HR organization. Through activity monitoring and competency assessments, the HR department contributes to the consolidation of the company and the achievement of goals.
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Xperience is the comprehensive solution for managing your company’s processes

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